WARRANTY

Pebble Plus_®, Pool Stone_®, Pebble Plus Beach, Pool Stone Beach and Pebble Plus Luminosity Limited Warranty

Adams Pool Solutions (APS) warrants its aggregate products, Pool Stone, Pool Stone Beach, Pebble Plus, Pebble Plus Beach, Pebble Plus Luminosity, to be free of material and workmanship defects for a period of ten (10) years from date of installation. Alisara and Pebble Luxe for a period of five (5) years from date of installation. This warranty shall also cover any bond failure between the Pebble Plus_® or Pool Stone_® finish and the substrate, provided the pool shell has been prepared by APS. In the event of failure, APS shall, at its discretion, make all repairs deemed necessary to correct the problem.

Limitations:

1. Some loss of stone is to be expected, especially during the first few months after installation.  This is not to be considered a defect.
2. It is understood that natural stone and application techniques, including normal exposure variation, can result in color variations in tone and appearance. This variation in pool shades is not to be considered a failure or a defect.  These color and shade variations are one of the highlights of the natural pebble pool.
3. APS shall have the right to repair the area of failure only.  It is understood that some cosmetic variation may result.
4. Subsequent costs such as water replacement, chemicals, and loss of use of the pool are not covered.
5. This warranty shall not include pools which have been abused physically or through lack of proper water chemistry management allowed to fall into a state of neglect and/or disrepair.
6. Minor surface check cracking, structural cracks and other physical problems related to movement, shifting, or displacement of the pool shell are excluded from this warranty.
7. This warranty is not transferable and is valid only for the original purchaser of the Pool Stone, Pool Stone Beach, Pebble Plus, Pebble Plus Beach, Pebble Plus Luminosity, Alisara or Pebble Luxe finish.

PEBBLE PLUS LIMITED MATERIAL WARRANTY

COVERAGE OVERVIEW
This limited warranty applies exclusively to Pebble Plus branded pool finishes and covers deterioration or disintegration of the material arising from a verified material defect, unrelated to improper application, installation practices, or chemical misuse/neglect.

WHAT THIS WARRANTY DOES NOT COVER
The following conditions and scenarios are expressly excluded from warranty coverage:

• Any surface failure resulting from structural movement, cracking, or damage to the pool shell.
• Blistering, delamination, or bond failure between the finish and substrate.
• Application of Pebble Plus finishes in areas not consistently submerged in water.
• Draining the pool or spa and leaving it empty for more than 48 hours.
• Damage due to freeze/thaw cycles, seismic events, or other natural disasters.
• Surface deterioration caused by poor water balance, chemical abuse, or inadequate maintenance.

 NORMAL CHARACTERISTICS – NOT CONSIDERED DEFECTS
Certain cosmetic or physical surface traits are considered normal for cementitious and aggregate pool finishes and are not covered by this warranty, including:

• Initial loss of some surface pebbles in aggregate finishes (e.g., Pool Stone, Pool Stone Beach, Pebble Plus, Pebble Plus Beach, Pebble Plus Luminosity).
• Color variation or fading due to UV exposure or pigment breakdown.
• Minor hairline surface cracks (commonly referred to as “crazing”).
• Mottling or variation in shading, which naturally results from differing hydration rates and curing conditions.

Note: Pebble Luxe surfaces may require re-polishing for aesthetic upkeep. This is considered routine maintenance and not a warranty issue. Contractors may charge a service fee for this procedure.

SHELL & SHELL COMPONENT DISCLAIMER
Certain Pebble Plus finishes include ocean-derived elements such as abalone or mother-of-pearl shell. While historically stable, these natural inclusions are not warrantied against color fading or long-term breakdown due to their organic composition. Contact Pebble Plus to confirm which products include shell components.

WORKMANSHIP & INSTALLATION RESPONSIBILITY
This warranty covers materials only, not installation. Concerns related to application, workmanship, or finish performance should be directed to the contractor or installer who applied the Pebble Plus finish.

WATER CHEMISTRY REQUIREMENTS
Maintaining balanced water chemistry is essential to protect your pool finish. The majority of surface issues stem from improper chemical levels, sanitation issues, or neglect. These conditions are not covered under this warranty.

Common non-covered issues include:

• Staining, etching, or scaling
• Discoloration caused by algae, metals, or imbalanced water
• Surface degradation from improper startup procedures or inconsistent chemical maintenance

To qualify for warranty consideration, water chemistry must be maintained in accordance with industry standards and the Pebble Plus 28-Day Start-Up Guide. Documentation must be provided if a warranty claim is submitted.

CLAIM PROCEDURE
To initiate a warranty claim:

1. Contact your original contractor for an initial inspection.
2. If a material issue is suspected, request a Pebble Plus Warranty at:
   📧 [email protected] or ☎️ (925)828-3100

You must provide the following with your submission:

• Weekly water testing logs
• Monthly third-party water chemistry reports (available at most pool supply retailers)
• Photos clearly illustrating the area of concern

Pebble Plus reserves the right to inspect the site and verify all records before issuing any resolution or replacement.

FINAL NOTE
A Pebble Plus pool finish is a durable, premium surface designed to perform beautifully for years with proper care. This warranty protects against genuine material defects—but long-term performance ultimately depends on water chemistry, environmental conditions, and regular maintenance.

For best results and product longevity, always follow our care guidelines and consult with your pool professional regularly.